wearing handmade is vividly contagious!

TERMS AND CONDITIONS

Terms & Conditions PLEASE SEE UPDATED PRIVACY POLICY HERE
Hello! Thanks for stopping by Bound to be Creative. I design and sew reversible hats and accessories in my home studio in SE Minnesota. 

With a passion for quality and a love of fabric, Bound to be Creative hats are made with function style and flattering fabrics. I am committed to accessorizing women and kids with a hat they will love! 

The PROCESSING TIME to make a hat is 3-5 business days. This means after you purchase your order will take 3-5 days to make. Please allow a longer if ordering multiple hats.  After your hat(s) are made, then they will ship. The total time it takes from the time of purchase to the time you receive your item is 8-10 business days for USA orders, possibly longer depending on Holidays. Please see shipping below.


SHIPPING
I ship First Class USPS and PRIORITY MAIL. Your item will ship in 3-5 business days after the order has been purchased. It will be sealed in a quality clear bag and placed in a white box.

USA orders will receive a tracking number for you to track your shipped order. International orders will also receive a tracking number but will not track after it leaves the USA. 

Rush Orders
Please contact me at shelly@boundtobecreative.com 


USA READY TO SHIP
Your item will ship 1-2 business days after receiving your cleared order. 

USA CUSTOM / MADE TO ORDER SHIPPING
Your item will ship within 3-5 business days after order has been cleared. Please note that during Holidays it will take longer. Please allow more time if ordering multiple items. 

ALL INTERNATIONAL SHIPPING
Please allow at least 2-3 weeks for your order to be received or longer.  I ship First Class to International locations. Holidays are subject to take longer. Please allow more time if ordering multiple items. 

 
REFUNDS AND EXCHANGES
I really do strive for perfection in all my creations, but if for some reason you are not completely satisfied with your product please email me at
{ shelly@boundtobecreative.com } and we can work something out.  If for some reason you have unsatisfactory results I would surely like to try to make things right with you.

If you do wish to return your item please do so within a 15 day time period from the date of receiving it. It must be returned in the original bag/box with tags attached, just seal the end of the box that was opened with durable clear tape. At the time of receiving the package I will issue you a full refund.
 
DAMAGED PACKAGE
We live in a world where stuff happens so if you receive your package and the box or bag is damaged I do not to take responsibility for the damaged box. BUT, if the product itself is damaged please let me know ASAP via email and we can surely discuss the measurements in which to take to ensure you have an undamaged product.
Thank you!
Shelly

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